IMPORTANT NOTICE TO OUR PROVIDERS

Greetings!

As of May 1, 2021, Sequoia Health will transition its MSO services to Conifer Health Solutions.

For dates of service May 1, 2021, and forward, Conifer Health Solutions will process your claims, referrals, and all critical operational needs.

Providers:

For electronic claims, please use the Office Ally Payor ID: CAPMN

Please submit paper claims and other claim correspondence to the new address:
Conifer Health Solutions
P.O. Box 261040
Encino, CA 91426.

Contracted Providers can access Cap Connect online portal to submit referrals and check the status of authorization or claim. Please contact Conifer Health Solutions at  (818) 461-5000.

In case of life-threatening emergency, please call 911 immediately, or go to the nearest emergency room.

Claims should be submitted within 90 days of the date of service.

Electronic Claims Submission for Dates of Service May 1, 2021 and after:

Office Ally Payer ID: CAPMN

To check the status of authorization or claim: click here.

Customer Service

(209) 454-1468 or toll free (844) 896-1039

Claims Services

(209) 454-1468 or toll free (844) 896-1039

Care Management

(209) 748-4295

Paper Claim/PDR Submissions for Dates of Service May 1, 2021 and after:

Conifer Health Solutions
P.O. Box 261040
Encino, CA 91426

For our patients with a hearing disability, please utilize the California Relay Voice Line (TDD/TTY) by calling 7-1-1.