Greetings!
As of May 1, 2021, Sequoia Health will transition its MSO services to Conifer Health Solutions.
For dates of service May 1, 2021, and forward, Conifer Health Solutions will process your claims, referrals, and all critical operational needs.
Providers:
For electronic claims, please use the Office Ally Payor ID: CAPMN
Please submit paper claims and other claim correspondence to the new address:
Conifer Health Solutions
P.O. Box 261040
Encino, CA 91426.
Contracted Providers can access Cap Connect online portal to submit referrals and check the status of authorization or claim. Please contact Conifer Health Solutions at (818) 461-5000.
In case of life-threatening emergency, please call 911 immediately, or go to the nearest emergency room.
Claims Submission for the Date of Service Before May 1, 2021
Claims should be submitted within 90 days of the date of service.
Electronic Claims Submission for Dates of Service May 1, 2021 and after:
Office Ally Payer ID: CAPMN
To check the status of authorization or claim: click here.
Customer Service
(209) 454-1468 or toll free (844) 896-1039
Claims Services
(209) 454-1468 or toll free (844) 896-1039
Care Management
(209) 748-4295
Paper Claim/PDR Submissions for Dates of Service May 1, 2021 and after:
Conifer Health Solutions
P.O. Box 261040
Encino, CA 91426
For our patients with a hearing disability, please utilize the California Relay Voice Line (TDD/TTY) by calling 7-1-1.
Email Sequoia Health
Note: Please do not use this email for any
medical or time sensitive issues or include ANY personal identity information such
as social security number, medical record number, or date of birth in the
email.